How do I order with Truro Eats?
You can order delivery online from any of our partner restaurants through (iOS and Android app coming soon!)

Order Steps:
1. Choose your restaurant
2. Customize menu items
3. Checkout
How much is delivery through
Prices range based on the pickup and delivery location and the driving distance between them. Generally, delivery prices range between $5.75 - $12.00.
What are you delivery hours?
11am - 11pm, Monday - Sunday. (please note that hours may vary on holidays and closures due to inclement weather)
Where does deliver to?
Delivery zones are based on the restaurant location. In most cases delivery is available within a 5-8km driving distance.
What do I do if I am missing items/my order is incorrect?
Oh no, nothing worse, especially when you are HANGRY! Mistakes happen, and we are your first point of contact to help rectify the situation. If your order is not right, the first step is to message us here, or email We will immediately connect with the restaurant to see where the error happened. Each restaurant has their own policy, however in most situations you will either refund you for the missing items or have them delivered
How do I know the restaurant has received my order?
Once the restaurant has received your order and confirmed it, a confirmation will be sent to you. Depending on if you ordered from our website or mobile app, a confirmation in at least one of the following ways will be sent: email, text message, or mobile push notification.
My order has been rejected, now what?
From time-to-time a restaurant may be unable to fulfill an order. In this case you will receive an email and/or push notification communicating the order has been rejected. If you entered payment details for the order, your card has been authorized for the amount displayed at checkout. The authorization will be reversed automatically. Typically this happens in short time, but may take a couple business days to show up on your statement.
How do I cancel or change my order?
If you need to cancel or change your order message us here, right away. We will connect with the restaurant to see if the changes can be made. If the restaurant has already began prepping your order, we can not issue a refund. Modifications to your order may also result in additional charges at the door.
A restaurant is opened but I can't order online.
Availability of online ordering may differ from a restaurants regular hours of operation. We recommend contacting a restaurant directly for their regular hours of operation.
I want to leave a tip when I checkout, who gets it?
Delivery drivers get 100% of tips, and they really appreciate it!